A Note from CEO Sherri Turpin

“I’ve witnessed one key truth over and over again. When a community unites, there is no limit to the changes we can bring to our lives.”

 

A Note from CEO Sherri Turpin

“I’ve witnessed one key truth over and over again. When a community unites, there is no limit to the changes we can bring to our lives.”

 

From Telephone to TTY

A Journey Through Communication History, Part 1

Until 1876 (when the telephone was invented), Deaf and hearing people were equal partners in communication…

For the first part of the 20th century until the mid 1960’s, deaf people had to depend on their hearing family members and hearing neighbors to make phone calls for them…

A deaf engineer came up with a solution to enable deaf people to communicate over the phone by creating a home brewed modem that enabled deaf people to communicate by typing back and forth. The typing device hooked up to such a modem was a teletypewriter (TTY)…

To type on those devices required a communication protocol since we couldn’t type to each other at the same time.

From Telephone to TTY

A Journey Through Communication History, Part 1

Until 1876 (when the telephone was invented), Deaf and hearing people were equal partners in communication…

For the first part of the 20th century until the mid 1960’s, deaf people had to depend on their hearing family members and hearing neighbors to make phone calls for them…

A deaf engineer came up with a solution to enable deaf people to communicate over the phone by creating a home brewed modem that enabled deaf people to communicate by typing back and forth. The typing device hooked up to such a modem was a teletypewriter (TTY)…

To type on those devices required a communication protocol since we couldn’t type to each other at the same time.

From Telephone to TTY

A Journey Through Communication History, Part 1

Until 1876 (when the telephone was invented), Deaf and hearing people were equal partners in communication…

For the first part of the 20th century until the mid 1960’s, deaf people had to depend on their hearing family members and hearing neighbors to make phone calls for them…

A deaf engineer came up with a solution to enable deaf people to communicate over the phone by creating a home brewed modem that enabled deaf people to communicate by typing back and forth. The typing device hooked up to such a modem was a teletypewriter (TTY)…

To type on those devices required a communication protocol since we couldn’t type to each other at the same time.

Employee Spotlights

"What inspired me to join this company is that it feels like family."

-Victoria Tejada
Paul Singleton

“My heart is in telecommunications and computer accessibility…”

 
Victoria Tejada

“The superpower I wish to have is to control the elements, earth, air, fire, and water.”

 

Employee Spotlights

"What inspired me to join this company is that it feels like family."

-Victoria Tejada
Paul Singleton

“My heart is in telecommunications and computer accessibility…”

 
Victoria Tejada

“The superpower I wish to have is to control the elements, earth, air, fire, and water.”

 

Reaching the Clouds with CloudVP

“I strongly believe in the bilingual approach, where I can have ASL through the interpreter and English through live captioning.” – Hector Brual 

Reaching the Clouds with CloudVP

“I strongly believe in the bilingual approach, where I can have ASL through the interpreter and English through live captioning.” – Hector Brual 

ZP Product Highlights

Text Alerts!

Expecting an important call? Waiting on exciting news? Do you want to know if your caller hung up before connecting with a Video Interpreter? With enhanced Text Alerts, you won’t miss calls!

Text Alerts is a feature that sends an SMS text message to you whenever there are VRS or VP-to-VP calls coming to your Purple or ZVRS number. The SMS text message will show the Caller ID (when available) and telephone number.

 

ZP Product Highlights

Text Alerts!

Expecting an important call? Waiting on exciting news? Do you want to know if your caller hung up before connecting with a Video Interpreter? With enhanced Text Alerts, you won’t miss calls!

Text Alerts is a feature that sends an SMS text message to you whenever there are VRS or VP-to-VP calls coming to your Purple or ZVRS number. The SMS text message will show the Caller ID (when available) and telephone number.

 

Tips and Reminders

When to choose "Do Not Announce" in a VRS call

When should you select the “Do Not Announce” option when you make a VRS call? We’ve got some advice for you that might help your next call go smoothly.

 

Setting Up Your Video Answering Message

Personalize your video calling experience! Learn how to access your settings to create your own video message and greet the world in our own way.

 

Tips and Reminders

When to choose "Do Not Announce" in a VRS call

When should you select the “Do Not Announce” option when you make a VRS call? We’ve got some advice for you that might help your next call go smoothly.

Setting Up Your Video Answering Message

Personalize your video calling experience! Learn how to access your settings to create your own video message and greet the world in our own way.

SHERRI TURPIN: DISRUPTOR

CEO Sherri Turpin On Three Things You Need to Shake Up In Your Industry

Recently, our CEO Sherri Turpin was featured by Medium’s Authority Magazine as part of its ongoing Q&A series: Female Disruptors: Sherri Turpin of ZP Better Together On Three Things You Need to Shake Up In your Industry. In this interview, Sherri shares her ongoing commitment to take the ADA promise of functional equivalence happen for the deaf and hard of hearing community. She also shares some of her life lessons, the value of people first and our deaf community. The video is available in American Sign Language and closed captioning. We would like to get your feedback on this edition so contact us at 916-932-8884 or at marketing@zvrs.com.

The Interview

“With ZP and the deaf community I absolutely believe that I have found a true home…”

 

-Sherri Turpin

SHERRI TURPIN: DISRUPTOR

CEO Sherri Turpin On Three Things You Need to Shake Up In Your Industry

Recently, our CEO Sherri Turpin was featured by Medium’s Authority Magazine as part of its ongoing Q&A series: Female Disruptors: Sherri Turpin of ZP Better Together On Three Things You Need to Shake Up In your Industry. In this interview, Sherri shares her ongoing commitment to take the ADA promise of functional equivalence happen for the deaf and hard of hearing community. She also shares some of her life lessons, the value of people first and our deaf community. The video is available in American Sign Language and closed captioning. We would like to get your feedback on this edition so contact us at 916-932-8884 or at marketing@zvrs.com.

The Interview

“With ZP and the deaf community I absolutely believe that I have found a true home…”

-Sherri Turpin

Interpreter Recommendations

Calling all Customers!

The ZP Family is expanding, and we are sourcing those that matter most for referrals… our Customers! Know an interpreter you want to see on a VRS call or community assignment? Have a favorite interpreter you want to refer? Click on the link and complete the form to automatically be registered for a chance to win a $500 gift card!

Interpreter Recommendations

Calling all Customers!

The ZP Family is expanding, and we are sourcing those that matter most for referrals… our Customers! Know an interpreter you want to see on a VRS call or community assignment? Have a favorite interpreter you want to refer? Click on the link and complete the form to automatically be registered for a chance to win a $500 gift card!

Deaf Community Events

STDateEvent Name
ArlingtonVA10/5/2026M-Enabling Summitt
RochesterNY10/7/26NTID Career Fair
Fountain ValleyCA10/7/26Meet Yazeed and Learn about ZP's Features at PARK!
WilliamsburgVA10/7/26ALDACon
FresnoCA10/8/2026Deaf Pickleball Tournament
AustinTX10/10/2026TSD Homecoming
St PaulMN10/10/2026Autumn Gathering Minnesota DeafBlind Association's Banquet
MineralVA10/10/2026Deaf Pig Roast_October2026
ChicagoIL10/11/2026Chicago Bears Watch Party
LoudonTN10/11/2026Swing for the Green Golf Tournament - Annual
SeattleWA10/17/26DeafNation Expo - Seattle
WashingtonDC10/17/26Gallaudet Homecoming
Los AngelesCA10/17/26DLyF 5th Annual Deaf Latinos Expo
BakersfieldCA10/22/26ZP Features workshop at B-GLAD (Bakersfield Greater LA Agency Deafness )
St. PetersburgFL10/24/26Its a Deaf Thing Expo in the Park
ChicagoIL10/31/26DeafNation Expo - Chicago
St PetersburgFL10/31/26Florida's Deaf Halloween Bash II
Breezy PointMN10/31/26Collaborative Experience Conference
NewarkDE10/31/26National ASL Round Table Conference (ASLRT)
TokoyoJapan11/1/26World Deaf Baseball Classic 2026
Breezy PointMN11/5/26Collaborative Experience Conference
NewarkDE11/7/2026National ASL Round Table Conference (ASLRT)
NashvilleTN11/15/26SHRM (Society of Human Resources Management) Blueprint (SHRM Inclusion)
San AntonioTX11/20/26ACTFL (American Council on the Teaching of Foreign Languages) Annual Convention and World Languages Expo 2026
ColumbusOH11/21/2026OSU Game/Pizza Party with Derek
FresnoCA11/21/2026Valley Deaf Festival - 35th Annual
PhoenixAZ1/7/2027American Correctional Association Conference- Winter 2027
AnaheimCA3/8/27CSUN Assistive Technology Conference 42nd Annual - CSUNATC27
Las VegasNV7/20/27DeafNation World Expo - 6th

Deaf Community Events

STDateEvent Name
ArlingtonVA10/5/2026M-Enabling Summitt
RochesterNY10/7/26NTID Career Fair
Fountain ValleyCA10/7/26Meet Yazeed and Learn about ZP's Features at PARK!
WilliamsburgVA10/7/26ALDACon
FresnoCA10/8/2026Deaf Pickleball Tournament
AustinTX10/10/2026TSD Homecoming
St PaulMN10/10/2026Autumn Gathering Minnesota DeafBlind Association's Banquet
MineralVA10/10/2026Deaf Pig Roast_October2026
ChicagoIL10/11/2026Chicago Bears Watch Party
LoudonTN10/11/2026Swing for the Green Golf Tournament - Annual
SeattleWA10/17/26DeafNation Expo - Seattle
WashingtonDC10/17/26Gallaudet Homecoming
Los AngelesCA10/17/26DLyF 5th Annual Deaf Latinos Expo
BakersfieldCA10/22/26ZP Features workshop at B-GLAD (Bakersfield Greater LA Agency Deafness )
St. PetersburgFL10/24/26Its a Deaf Thing Expo in the Park
ChicagoIL10/31/26DeafNation Expo - Chicago
St PetersburgFL10/31/26Florida's Deaf Halloween Bash II
Breezy PointMN10/31/26Collaborative Experience Conference
NewarkDE10/31/26National ASL Round Table Conference (ASLRT)
TokoyoJapan11/1/26World Deaf Baseball Classic 2026
Breezy PointMN11/5/26Collaborative Experience Conference
NewarkDE11/7/2026National ASL Round Table Conference (ASLRT)
NashvilleTN11/15/26SHRM (Society of Human Resources Management) Blueprint (SHRM Inclusion)
San AntonioTX11/20/26ACTFL (American Council on the Teaching of Foreign Languages) Annual Convention and World Languages Expo 2026
ColumbusOH11/21/2026OSU Game/Pizza Party with Derek
FresnoCA11/21/2026Valley Deaf Festival - 35th Annual
PhoenixAZ1/7/2027American Correctional Association Conference- Winter 2027
AnaheimCA3/8/27CSUN Assistive Technology Conference 42nd Annual - CSUNATC27
Las VegasNV7/20/27DeafNation World Expo - 6th
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