[VIDEO TRANSCRIPT]

I’m proud to share an exciting milestone: ZP Better Together is becoming ZP Connect. Our new name and logo reflect a commitment to a simpler, more connected experience—one shaped by what we’ve heard from you.

For more than two decades, we have worked alongside the Deaf and hard-of-hearing communities to support communication access and human connection. As we grew, so did the number of names, products, and service experiences. You told us it wasn’t always clear how our services fit together or where to find support. We listened.

ZP Connect brings our purpose into focus: connecting people to communication access, relationships, workplaces, communities, and opportunities. “ZP” carries forward the recognition and trust we’ve built together. “Connect” represents the clear, dependable, personal experience we want every customer and partner to have.

This change goes beyond our name. We’re working to make our services easier to understand, access, and use by improving our digital experiences, customer support, communications, products, and processes. We’re also creating more opportunities for you to share feedback and help shape what comes next.

Our name and look are changing. Our commitment to you remains strong.

Thank you for your trust, partnership, and feedback. You have helped shape our history, and you continue to guide our future.

Welcome to ZP Connect. I’m grateful to have you with us.